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MCAS - My Child at School

We launched our new parent app, MCAS in the April 2023

MCAS allows you to report absences, view key information like your child's timetable, attendance. We also use the app for most communication and alerts. 

Parents have received emails with details on how to activate your account. If you have not, please see the information below. 

Why use MCAS?
 

Here are some compelling reasons to log in to the app:

1. Information Updates: Easily update your personal and contact information, including addresses, telephone numbers, and email addresses. The office team will review and approve these changes within MCAS.

2. Behaviour: Keep track of behaviour events, both positive and negative, including House Points and the reasons for detentions.

3. Timetable Access: Conveniently view your child's timetable, including lesson times and teachers.

4. Attendance Monitoring: Monitor your child's attendance for morning and afternoon sessions.

5. Lesson Attendance Marks: Access your child's lesson attendance marks.

6. Exam Timetables (for Exam Year Groups): Stay informed about your child's exam schedule.

7. Trips: Easily book and make payments for school trips.

8. Clubs: Receive updates on the clubs your child is attending and their schedules.

9. Parental Consent: Update the school with your consent for various matters (please note that this area is currently being updated).

10. Convenient Payments: Process all school activity payments conveniently through MCAS.

11. Important Documents: Access essential documents, including the Privacy Notice, Trips and Events Parental Agreement, and Term Dates, to stay informed and up-to-date.

Report  a Student Absence

When reporting your child as absent, the most direct and quickest route for both parents and the school would be to send a text message as below, however other options are available.

Via Text Message

This is the fastest way to report an Absence to us

Text 07860054561 with Student Name, Tutor Group and reason for absence

Via The App

  1. Open the App

  2. Click on Profile

  3. School Contact Information

  4. Move towards the bottom of the page

  5. Enter a Subject (Student Name and Tutor Group) and Message with as much information regarding the absence.

  6. Press Send


Via The My Child at School Website

  1. Login to My Child at School App - LINK

  2. Click the Envelope Icon

  3. Enter a Subject (Student Name and Tutor Group) and Message with as much information regarding the absence.

 

Via The Telephone

  1. Phone 01452 301381

  2. Press 1 for Attendance

  3. Leave a message with Student Name, Tutor Group and reason for absence

  4. Should you need to speak to a member of the Attendance Team please leave a message asking for a call back, and we will return your call. 

Recycled Uniform Shop

We have a well stocked recycled uniform shop with a range of sizes at very reduced prices, Items available are:

HP Uniform

  • Blazers
  • Jumpers
  • Ties
  • Skirts

HP PE Kit

  • PE top
  • Rugby top
  • Shorts
  • Skorts
  • Socks
  • Tracksuit bottoms

Purchase via Cash ONLY from September 2023

We will buy back any used branded uniform/PE kits to recycle on.
Please contact s.harris@hphigh.co.uk for more information.

Getting setup and Logged in

What's my username?
 

The MCAS Login process has recently changed, and you no longer need the School ID, Username or Invitation Code. Parents/carers can now log in to the MCAS online portal using an Email Address.

  • From within the web browser type www.mychildatschool.com or access the MCAS mobile phone app, this will open the Parent Login screen.
  • Enter your Email Address and Password. Use the Email Address registered to the MCAS account and the Password to Login.
  • Click on the Login button.
  • Login to the MCAS account and see all Students linked to that Email Address.

If you receive the message Incorrect Email Address or Password and are sure you are using the correct email address, please use the Reset Password link on the Parent Login screen. If you continue to experience issues, or If you have not received your parent login name yet please contact support@hphigh.co.uk with the following information to help us process your request.

  • Full Name of the Student
  • Year and Tutor group
  • Relationship to the student
  • Date of Birth of the student

FAQ : Page Shakes when signing up 

Your password might not contain the requirements. Please check you have the below.

  1. be long (at least 8 characters);
  2. include:
    1. Uppercase letters
    2. lowercase letters
    3. Numbers
    4. Punctuation marks

Text Messages from HPHigh 

Our Text Message Services will display from the below

  • "HPHigh"
  • "447860054561"
  • "07860054561"

We advise you save this number in your contacts. Please note this number doesn't support calls

Setting a Strong Password 

The Information Commissioner's Office (ICO) confirms that a strong password will:

  1. be long (at least 8 characters);
  2. include a range of characters, such as:
    1. Uppercase and lowercase letters
    2. Numbers
    3. Punctuation marks
    4. Other symbols
  3. not contain dictionary words, where possible;
  4. not include simple substitutions of characters, e.g. "p4$$w0rd";
  5. not include patterns derived from the keyboard layout, e.g. "qwerty".

We advises all parents to use strong passwords to protect the confidential personal information contained within MCAS. Parents should also avoid using obvious choices of passwords, such as the name of your child or pet, as someone could find such information elsewhere.

Do Not Share Passwords Never disclose your password to another individual, whether this be a family member or other individual, for any reason. If you think that someone else knows your password, change it immediately.

Parents can change their password in the web browser and in the app by clicking on the settings cog alongside their name and selecting ‘Change Password’.

The old password should be entered and a new password entered twice before clicking the ‘Update’ button.

Guides

Payments at Holmleigh Park High School

Exciting News!

Starting September 2023, all payments for various school activities will be conveniently processed through MCAS - My Child at School.

With MCAS, you can now handle payments effortlessly in one place. Whether it's paying for your child's trip, adding funds to their food balance for the Food Pods and Canteen, or purchasing resources or replacement House badges, it's all available at your fingertips.

This remarkable advancement is another stride towards making MCAS the ultimate destination for accessing comprehensive information about your child's school life at Holmleigh Park High School.

Simplify your payment processes and stay updated with MCAS! 

Payment Frequently Asked Questions 

Q: What will occur with my child's existing balance?

A: Your child's current balance will be transferred to MCAS, the new system we are implementing. Rest assured that their balance will be seamlessly moved over to MCAS, ensuring a smooth transition. From September 2023 onwards, any further top-ups or additions to your child's balance will be managed exclusively through MCAS.

We strive to make this transition as seamless as possible and appreciate your understanding during this process. If you have any further questions or concerns, please don't hesitate to reach out to us.


Q: Will I have the ability to monitor my child's food purchases?

A: Absolutely! Through MCAS, you will have the convenience of viewing the items that have been purchased by your child at the Food Pods and Canteen. This feature allows you to stay informed about their food choices and ensures transparency regarding their eating habits while at school.

MCAS provides a user-friendly interface that grants you access to this information, empowering you to stay connected with your child's school life. We believe this feature will be valuable in promoting healthy eating habits and fostering open communication between parents and students.


Q: What is the reason behind Holmleigh Park High School transitioning from Parent Pay to MCAS?

A: Holmleigh Park High School has made the decision to switch to MCAS (My Child at School) in order to enhance the communication and usability for parents when it comes to making payments for trips, food and drinks, and resources.

MCAS provides a more comprehensive platform that allows for improved interaction and convenience for parents. By migrating to MCAS, we aim to streamline the payment process and offer a more user-friendly experience, ensuring that parents have easy access to important information regarding their child's school life.

We believe that this transition will greatly benefit our parents and enhance their overall engagement with the school.


Q: Will my Parent Pay Account still be active after the switch to MCAS?

A: The status of your Parent Pay Account will depend on whether you have other children who are not attending Holmleigh Park on the account. If you have children from other schools linked to your Parent Pay Account, you can continue to use it as usual to manage their funds.

However, if you only have Holmleigh Park High School student(s) on your Parent Pay Account, the child accounts associated with it will be removed when we transition to MCAS. In this case, you will have the option to close your Parent Pay Account.

We hope this clarifies any confusion regarding the status of your Parent Pay Account during the transition to MCAS.


Q: What should I do if I have a remaining balance in my Parent Account on Parent Pay?

A: If you have a balance in your Parent Account on Parent Pay, it is important to note that Holmleigh Park High School does not hold this money. To withdraw your remaining balance, please follow the guide link provided on the Parent Pay website.

The guide will provide you with detailed instructions on how to initiate the withdrawal process and ensure that you receive the funds back into your account. We recommend accessing the guide promptly to complete the necessary steps for withdrawing your balance from Parent Pay.

Guide Link


Q: Why am I being requested to make payments on Bromcom before September 2023?

A: The reason behind requesting payments on Bromcom prior to September 2023 is that we may need to start collecting payments for trips or events that are scheduled for the next academic year. While it is not yet September 2023, early collection of these payments allows us to better organise and plan for these activities in advance.

We understand that this may seem unusual, but it helps ensure a smooth process and enables us to make necessary arrangements for the upcoming events. Your cooperation in making these payments on Bromcom is greatly appreciated as we strive to provide the best experiences for our students.

 

Q: Is it possible to make a payment using cash?

A: Holmleigh Park High School does not accept cash payments. However, you can utilise MCAS to obtain a Paypoint barcode, allowing you to conveniently top up at various shops across Gloucester. Find Where Here

 

Q : ParentPay - PayPoint Barcodes

A: Please be aware that ParentPay PayPoint barcodes will still be able to accept payments even after the discontinuation of the ParentPay service. However, it's important to note that the school will no longer have access to these funds. In order to prevent any confusion or unintended payments, we kindly request that you destroy any PayPoint cards or letters you may have received after the 25th of July 2023. Your cooperation in this matter is greatly appreciated.

 

Full Guide for MCAS Parent Guide - Download

Student App 

Website - Here - Use Sign in with Google

App - iOS - Google Play - The school ID is 14070 and use the magic link to gain access via your school email address

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